Ultimate Clean strives to provide you with the best service, with quality cleaning products and a completely professional method. If for any reason you are not satisfied or believe something has gone wrong we will be happy to work with you. Please understand that we do require notification within 24 hours of the job being done, along with evidence of the issue. Any jobs which result in insurance claims will need to be agreed by both parties that Ultimate Clean was at fault backed by evidence. We do not accept liability for any issues where we have not been informed in a timely manner and given the opportunity to resolve.